FAQ
ONLINE STORE QUESTION
WELCOME TO SADIST RECORDS!!! INDONESIAN EXTREME METAL LABEL
WHERE I CAN CHECK ALL STUFF ?
TO CHECK FULL CATALOGUE CLICK “SHOP” OR SIMPLY CLICK THIS LINK :
https://sadistrecord.bigcartel.com/products
WHAT PAYMENT DO YOU ACCEPT ?
FOR ONLINE PAYMENT ONLY PAYPAL , IF YOU DON’T HAVE PAYPAL , CONTACT US
WE CAN DO WESTERN UNION , MONEY GRAM.
IS THE PRICE INCLUDING POSTAGE ?
NO ! ITS ONLY FOR ITEM PRICE , POSTAGE WILL BE CALCULATE AT CHECKOUT
HOW MUCH SHIPPING COST WORLDWIDE ?
OUR SHIPPING COST IS BASED ON WEIGHT OF ITEM, START FROM THE LOWEST
FIRST ITEM FLAT 36 US$
NEXT ITEMS FLAT 3 - 4 US$
WHAT COURRIER YOU USE ?
WE USE POS INDONESIA , IF YOU WANTED TO USE OTHER COURRIER, CONTACT US
HOW LONG USUALLY INDONESIA SHIPPING TO WORLDWIDE ?
USUALLY TAKES 2WEEKS – 4WEEKS
CAN WE USE FASTER ONES ?
YES WE HAVE EXPRESS ONE, YOU CAN CHOOSE REGISTERED / EXPRESS MAIL SERVICE
WILL I GET TRACKING NUMBER ?
YES YOU WILL GET IT, WE ALWAYS UPDATE TRACKING NUMBER AFTER IT SHIPPED
I PAID A LOT SHIPPING COST , WHAT IF SHIPPING COST CHEAPER THAN I PAID ?
WE’LL 100% REFUND IT IF THERE ANY LEFT , AFTER WE UPDATING AND CALCULATING
I DIDN’T GET CONFIRMATION ABOUT MY PACKAGE YET WHAT SHOULD I DO ?
TRY CHECK YOUR PAYPAL FIRST, USUALLY WE UPDATE IT ON PAYPAL. IF YOU DIDN’T FIND IT CONTACT US.
IF YOU HAVE MORE QUESTION, USE CONTACT FORM AND WE’LL RESPOND RIGHT AWAY